Let clients book from a photo of your team's work

Booking by photo lets a client choose by looking at results. Next to a service on your booking page, the client sees photos of work done by your team. When they tap a photo they like, the page selects the person who did that work and that service, and takes them straight to the times. They do not have to pick the person and the service separately.

This is useful for services where the result is what sells, such as hair colour, nails, tattoos or makeup.

It is not behind a switch you can turn on or off, and it is available in every subscription band. A photo appears for a client only when it belongs to a team member whose profile is visible on the booking page.

1. The photos belong to a person and a service they offer. The person must be assigned to the service.
2. The person's profile must be visible: in Public profile, Show on public booking must be ticked. Only an owner can change it.
3. Photos must exist. The admin does not currently have a screen where you add or remove these photos, so this article describes what clients see once photos exist. Ask Zelun how portfolio photos are loaded for your account before promising this to clients.

1. Open Staff and open the person's card.
2. In Public profile, tick Show on public booking. You can also fill in Bio, Specialties, Instagram handle and Photo, which are shown on the booking page's With step.
3. Press Save profile. The message Profile saved. confirms it.
4. Make sure the person is assigned to the services you want to show, in the same card under Services.
5. Open your booking page, choose the service and check that a section of photos appears.

• After choosing a service, a section called See the work shows a grid of photos for that service, gathered from every visible team member who offers it.
• Tapping a photo picks that photo's person and that service, and goes straight to the times for that person. The With step and the service choice are already answered.
• The client can still change the person or the service before they confirm a time. Tapping a photo is a shortcut, not a lock.
• Nothing is bypassed. If the person has no openings for that service, the client sees the usual message that there are no times, exactly as if they had picked the person from the list.
• If no photos exist for the service, or the people who have them are not visible, the section simply does not appear. Clients never see an empty box.
• Clients cannot see photos of team members whose profile is not visible.

• Expecting photos to show while the profile is hidden. If Show on public booking is not ticked, that person's photos do not appear.
• Expecting a photo for a service the person does not offer. A photo is tied to a service the person is assigned to.
• Promising clients a person who is booked solid. Tapping the photo does not create availability. If that person has no openings, the client sees no times.
• Looking for an upload screen in the admin. There is none at the moment.

The staff directory, the booking page and services are covered in the related articles.