Help for clients
How to book, change or cancel an appointment and get the most from your business's booking page.
- Book an appointment on the shop's booking page
Many shops let you book your own appointment online. You open the shop's booking page from a link they share with you, pick what you want and when, leave your…
- Change or cancel your booking with your personal link
When you book, the confirmation includes a personal link called Manage this booking. It opens a page for your appointment where you can see the details, pick a…
- Choose what happens to your deposit, and manage your card and credit
If you paid a deposit, your personal booking link shows where it stands and, when part of it is yours to take back, lets you choose what to do with it. The sam…
- Choose which messages you get from a business
A business can message you in two ways. Messages about your visit, such as a confirmation, a reminder or a change, always reach you. Promotions, such as an inv…
- Join a waitlist when no time suits you
Sometimes a day is full. If you would still like that day, you can ask the shop to message you on WhatsApp if a time opens up, for example when someone cancels…
- Messages and notifications about your appointment
After you book, the business keeps you informed about your appointment. You may get a message when it is booked, a reminder about a day before it starts, and a…
- Put the booking page on your phone's home screen
If you book with the same shop often, you can add its booking page to your phone's home screen. It then opens like an app, with the shop's name and icon, so yo…
- Send a gift or redeem one you received
You can pay for a service and send it as a gift to someone else's phone number. They get a text message with a link, and when they book that service, the gift…
- Sign in on the booking page (optional)
You never need an account to book. You can always book with just your name and phone number. If the business offers it, the booking page also has an optional S…
- The mobile app for booking with a business
This is a phone app for booking a visit with a business and keeping track of your appointments and packages. It is not available to download yet, so you cannot…